Terms of Service for ReviewBot
Last Updated: April 18, 2025
1. Introduction
Welcome to ReviewBot. These Terms of Service ("Terms") govern your access to and use of the ReviewBot website (the "Website") and the AI-powered review response generation services offered (the "Service"). By accessing or using the Website or Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
2. Service Description
ReviewBot provides a platform that utilizes artificial intelligence to generate suggested responses to customer reviews based on input provided by you. The goal is to help businesses respond to reviews quickly and consistently with their brand voice.
3. User Responsibilities
You are responsible for the accuracy and legality of any information or context you provide to the Service for review response generation. You agree not to use the Service for any unlawful purpose or in any way that infringes upon the rights of others. You are also responsible for reviewing and approving any AI-generated responses before publishing them, ensuring they accurately reflect your brand and policies.
4. AI Output Disclaimer
While ReviewBot strives to generate high-quality and relevant review responses, the AI-generated content is provided "as is". We do not guarantee the accuracy, suitability, or appropriateness of any generated response. You acknowledge that AI outputs may sometimes be inaccurate, incomplete, or reflect biases present in the training data. It is your sole responsibility to review, edit, and approve all responses before use.
5. Intellectual Property
The Website, the Service, and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of ReviewBot and its licensors. The responses generated for you based on your input are yours to use, but the underlying AI models and technology remain the property of ReviewBot.
6. Privacy
Your privacy is important to us. Our collection and use of personal information in connection with the Service is described in our Privacy Policy.
7. Termination
We may terminate or suspend your access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease.
8. Limitation of Liability
In no event shall ReviewBot, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service, including AI-generated responses; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.
9. Governing Law
These Terms shall be governed and construed in accordance with the laws of United Kingdom, without regard to its conflict of law provisions.
10. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
11. Contact Us
If you have any questions about these Terms, please contact us at hello@tryreviewbot.com.